AI Agents & Solutions
Practical AI, applied to your daily operations.
Magonit's AI Agents & Solutions service designs, builds, and maintains AI assistants and automations for small and mid-sized businesses: customer-service agents on your website or WhatsApp, internal copilots for drafting and summarizing, and workflow automation between the tools you already use — deployed with clear guardrails and training for your team.
- Best for
- Businesses with repetitive, text-heavy work: enquiries, quotes, reports, follow-ups
- Integrations
- Microsoft 365, Google Workspace, WhatsApp, websites, CRM and business software
- Pricing
- Build quoted as a project; hosting and maintenance under a monthly fee
- Starts with
- A complimentary review of where time is lost in your processes
What's included
- Customer-service assistants that answer common questions on your website or WhatsApp, 24/7
- Internal copilots: drafting documents, summarizing email, preparing quotes and reports
- Workflow automation between your existing tools — invoices, orders, follow-ups, reminders
- Integration with Microsoft 365, Google Workspace, CRM, and your business software
- Guardrails: what the agent may and may not do, human hand-off, and access controls
- Training for your team, so the tools actually get used
- Ongoing monitoring, updates, and improvements
Who it's for
- Service businesses that answer the same customer questions many times a day
- Teams that spend hours on quotes, reports, and data entry that follow a pattern
- Owners who want to use AI but need someone to make it safe, reliable, and connected to real data
How it works
Identify
We map the processes where time is lost and select one or two with clear, measurable value — not a vague "AI strategy".
Build
The agent or automation is built on your real data and tools, tested with your team, and given explicit guardrails and a human hand-off.
Operate
We host, monitor, and improve the solution, and train your staff. Results are reviewed against the original goal.
AI Agents & Solutions: frequently asked questions
What is an AI agent for business?
An AI agent is software that uses a large language model to complete tasks on your behalf — answering customer questions, drafting documents, or moving data between systems — within rules you define. Unlike a generic chatbot, it is connected to your own data and tools.
Is our business data safe with an AI agent?
Magonit designs each agent with access limited to the data it needs, uses business-grade AI platforms with no training on your data, and documents where data flows. Sensitive actions are routed to a human for approval.
Do we need technical staff to use AI agents?
No. Magonit builds, hosts, and maintains the solution and trains your team on using it. Your staff interact with it through the tools they already use — email, chat, WhatsApp, or your website.
How long does it take to build an AI agent?
A focused first agent — for example, a customer-service assistant trained on your services and policies — is typically live within a few weeks. Larger integrations are scoped and quoted after the assessment.
Related services
Ready to discuss ai agents & solutions?
Request a complimentary assessment — a clear report on your current environment and a concrete proposal, with no obligation.